Questions? E-mail us at firstname.lastname@example.org or call 518-8-DCCRPG (518-832-2774).
Online Orders: We use Paypal to process credit card orders.
Shipping, pre-order items: Shipping costs for pre-orders are calculated per item, rather than based on overall order basket. This is because pre-orders ship individually as they are received in from the printer. Shipping costs are calculated based on our normal terms.
Shipping, current items: USA orders are shipped via media mail; international orders are shipped via different carriers depending on destination. Please note that international shipping costs do vary based on weight and dimensions. All costs are calculated by our website at time of checkout.
Shipping costs are based on weight. For Canada, UK and EU, we ship via a prepaid VAT program so our cost includes the VAT. For all other destinations VAT is not included.
Delivery time: Please allow 2-3 weeks for delivery of USA, Canadian, and UK orders; 4-6 weeks for European orders; and 6-8 weeks for Australia, New Zealand, and other locations.
Collector-quality copies: We are unfortunately not able to guarantee “collector-quality” copies. Even if the copy we package is pristine, we cannot guarantee that the mail carrier will deliver it pristine. If you are a collector looking for a “perfect” copy of a book, please be advised that we do not accept returns due to the normal wear-and-tear of the mail order process.