- Questions? E-mail us at firstname.lastname@example.org or call 518-8-DCCRPG (518-832-2774).
- Online Orders: We use Paypal to process credit card orders.
- Shipping, pre-order items: Shipping costs for pre-orders are calculated per item, rather than based on overall order basket. This is because pre-orders ship individually as they are received in from the printer. Pre-order shipping costs for modules are $5 to USA, $10 to Canada, and $15 to Europe, Australia, Asia, and the rest of the world. Costs for hardcovers and other items will vary based on the item’s weight. We know the international shipping charges are high. These are based on US Postal Service rates. If you are an international customer and would like to reduce the postage cost, we can consolidate pre-orders and ship the items in batches. This will delay your order shipping but reduce the postal cost. Contact us to request a quote on consolidated orders.
- Shipping, current items: As indicated in grid below. USA orders are shipped via media mail; international orders are shipped via US Postal Service International First Class (under 4 pounds) or International Priority Mail (over 4 pounds). Please note that international shipping costs do vary based on weight and dimensions. The international shipping costs below are an estimate, and we will invoice you for any additional charges (if any).
Order Value USA Canada World $1.00-$12.99 $5.00 $7.00 $10.00 $13.00-$34.99 $6.00 $12.00 $20.00 $35.00-$79.99 $9.00 $30.00 $50.00 $80.00-$99.99 $20.00 $40.00 $60.00 $100+ Free $40.00 $60.00
- Delivery time: Please allow 2-3 weeks for delivery of USA, Canadian, and UK orders; 4-6 weeks for European orders; and 6-8 weeks for Australia, New Zealand, and other locations.
- Collector-quality copies: We are unfortunately not able to guarantee “collector-quality” copies. Even if the copy we package is pristine, we cannot guarantee that the mail carrier will deliver it pristine. If you are a collector looking for a “perfect” copy of a book, please be advised that we do not accept returns due to the normal wear-and-tear of the mail order process.
- Mailing List: About once a month we send out information on recent web updates, new announcements, and special sales. New customers are added to this mailing list. If you do not wish to be added, please indicate such in the comments of your order.
- Mail Order: To order by mail, send your mailing address, a note indicating what you would like, and a check or money order made payable to Goodman Games to this address: Goodman Games, Inc., 2784 Homestead Road #162, Santa Clara, CA 95051. Please make payment in US funds.